Welcome to our website. Ordering from the AnimalChoices® website signifies your agreement to be bound by these Terms and Conditions, which together with our privacy policy govern AnimalChoices®relationship with you in relation to this website.

Registered office is: AnimalChoices® P.O Box 25 Hasssocks BN6 8WN

Email info@animalchoices.co.uk. Telephone 01273 891 472

The use of this website is subject to the following terms of use:


All products sold by AnimalChoices® are sold under these Conditions unless otherwise clearly stated in writing under a separate contract. These Conditions will apply to the exclusion of any terms or conditions put forward by the Customer. No other representation by AnimalChoices® should be deemed to constitute the acceptance of any terms or conditions other than these Conditions.


Prices given in our price lists or other sales literature are for information purposes only and do not constitute an offer of contract. No contract will come into existence until the customer’s order is accepted. Invoices will be raised for prices current at time of order.

  1. SHIPPING: Delivery is available within the United Kingdom and Northern Ireland.

Postage & Packaging

For UK delivery Goods will normally be dispatched within 3/4 working days


For international customers: for prices to ship outside UK, please contact us via the contact page and email us your requirements. Please make a list and size of the items required from the AnimalChoices® shop so we can quote for shipping costs via email. Thereupon if you decide to proceed with your order telephone us on

01273 891 472 and we will be available to take your order and payment.

Major credit cards accepted.


Any dates quoted for delivery are approximate only. We will use reasonable endeavours to effect delivery on agreed dates based on information available at time of quoting; we accept no responsibility for any loss resulting from delays to delivery or from any deterioration in quality resulting from such delays.


Payment is required in cleared funds prior to despatch. We use PayPal. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. 


Under our standard terms the responsibility ownership and risk of the goods pass at the point of delivery. 


Any claim that goods have been delivered damaged, are not of the correct quantity or do not comply with their description must be notified by the customer to AnimalChoices® within three working days of their delivery.

No claims are accepted unless the customer notifies the carriers at the time of delivery or contact AnimalChoices® in writing/phone within three days of receipt of the goods.
Please ensure you quote the batch number and invoice/order number and date of receipt.


Returns should be made within 3 working days from receipt of the goods and sent back to us at: AnimalChoices®

PO.BOX 25, Hassocks, BN6 8WN Please include a copy of the original Invoice.

Please contact us with reasons why you are returning the goods. 


All products are subject to availability.


We will not be liable for any defect in the products arising from incorrect storage by the Customer.


AnimalChoices® shall not be held liable for the use of the products. The customer is responsible for the appropriate use and application of the products.


Every effort is made to ensure the goods supplied are of high quality and in good condition. If we are fully satisfied that the products have been stored in the best conditions and the Customer is not fully satisfied with their quality, we will at our discretion refund the cost or exchange the goods up to three months from date of delivery. AnimalChoices® must be afforded a reasonable opportunity to investigate any claims made under this condition. 


It is the responsibility of the Customer to ensure the products are appropriately used.


AnimalChoices® shall not be responsible for any loss to the Customer resulting from delivery being affected by war, strikes, fire, change in government policy, act of God or any other circumstance beyond its control.


AnimalChoices® will not accept liability for any loss of profit, business, contracts, revenues or anticipated savings, or for any indirect or consequential loss and/or expense that may be suffered by the Customer after delivery.


Where the goods are sold under a consumer transaction the statutory rights of the Customer are not affected by these conditions.

Website Use:

The information contained in this website is for general information purposes only. The information is provided by AnimalChoices®and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, AnimalChoices® takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Ownership of materials on the site:

AnimalChoices® is the owner of all information on this website. You may not publish, distribute, extract, re-utilise, or reproduce without acknowledgement of AnimalChoices® as the publisher. You must include the top level URL of AnimalChoices® Website eg: https://www.animalchoices.co.uk in acknowledgement of AnimalChoices® as the source.


AnimalChoices® trademarks and trade dress may not be used in connection with any product or service that is not AnimalChoices® in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits AnimalChoices®. All other trademarks not owned by AnimalChoices® or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by AnimalChoices® or its subsidiaries.

Privacy Policy

AnimalChoices® do not disclose buyers’ information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option.
Our Privacy Policy

This website and its content is copyright of AnimalChoices®– 2011.

All rights reserved.